Science Zone UK
Science Zone UK

Legal notice

Name of company

Science Zone UK


Registered office
21/22 The Royal Arcade

Boscombe
Bournemouth

BH1 4BT

 

Contact details
Tel: 01202 729206
E-mail: sciencezoneuk@gmail.com


 

Terms and Conditions

 

The centre has educational resources such as pens, paint and sand which may mean mess but any materials used are non-hazardous and mostly water based. When a controlled material used we have a COSHH register. We do not accept liability for loss or damage to customer property throughout the whole centre. This notice does not specifically exclude liability for loss or damage caused by negligence on the part of the centre staff. Please note and accept by using the centre under our terms and conditions that prams, pushchairs and coats with any valuables are left in reception are entirely at the owners risk and throughout any part of the centre this disclosure is valid. Please look after your own property.

 

Legal Statement

 

You may download and print any part of the material on this web site provided that you shall only be entitled to use such material for your own personal and domestic use, non-commercial use. However you need to be aware that such material may have changed and may not be applicable.

 

We reserve the right to change any material, products or services and applicable terms and conditions to such products or services contained within this web site at any time without notice.

 

You agree that: access to the web site; use of information contained within this web site; or access to hypertext links through this web site is to be used at your own risk as no representations or warranties of any kind whether express or implied are made and are hereby excluded to the extent permissible by law. No member of the company shall be liable for any loss or damage, howsoever arising out of or in connection with the use of the web site, including without limitation, direct or indirect loss, consequential loss or damage or loss of profit, loss arising from use or loss of use, loss arising from any errors or omissions in the information contained in or referred to in this web site and whether for breach of contract, in negligence or not.

 

If any of these provisions should be determined unlawful, invalid or otherwise unenforceable by reason of law then, to the extent and within the jurisdiction which that provision is found to be unlawful, invalid or unenforceable, then that provision shall be deleted and shall not affect the validity and enforceability of the remaining provisions which shall continue to be binding and in force.

Our Services

We may amend any of the terms and conditions in order to 
-    comply with legal or regulatory requirements
-    rectify errors, omissions and inaccuracies

The use of the facilities at the Science Zone is subject to insurance and adequate allowance for Health and Safety regulations which will be complied by all staff of the Science Zone. The school or client must ensure that adequate allowance is made to the extra risk to Health and Safety with the facilities used in the zone.

 

All our Science Zone staff are DBS checked and hold a valid certificate.

 

The Science Zone is not responsible for any loss or damage to personal possessions during the client’s visit, clients are encouraged to keep all their personal belongings with them at all times during their visit.

Children under the age of 9, must be accompanied by an adult that is responsible for them throughout their visit. Children under the age of 9 will be refused entry into the Science Zone if unaccompanied by a responsible adult.

There are no public toilets available in the Science Zone, clients are encouraged to use the public toilets provided by the Sovereign centre, located just behind the Science Zone.

Cancellation of pre-booked tickets by groups of 15 or more people is allowed within 2 weeks notice. Outside that notice period any group cancellation (of 15 or more people), will mean that half fees are payable by the client. The Science Zone company can cancel bookings within 24 hours due to unforeseen circumstances.

Payment is made on the day of the visit prior to entry into the Science Zone. If clients are unable to pay, entry will be refused. Groups of 15 or more will be subject to half the fees, payable within 30 days.     

'Science Zone' is a trading name for Admin Support and IT Solutions. 
Registered for VAT and all costs quoted are exclusive of VAT which should be recoverable for most educational establishments. 
VAT registration number 926 3431 30.    

The centre has educational resources such as pens, paint and sand which may mean mess but any materials used are non hazardous and mostly water based. When a controlled material is used we have a COSHH register. We do not accept liability for loss or damage to customer property throughout the whole centre. This notice does not specifically exclude liability for loss or damage caused by negligence on the part of the centre staff. Please note and accept by using the centre under our terms and conditions that prams, pushchairs and coats with any valuables are left in reception are entirely at the owners risk and throughout any part of the centre this disclosure is valid. 

 

Alternative dispute resolution (ADR).  Mandatory information requirements:

Regulation 19 (2) imposes on any retailer (obliged to use ADR by law) when
dealing with consumers, that these retailers must provide the following
information where they are not able to resolve a consumer complaint by
means of an internal complaint handling procedure. The retailer must inform
the consumer via a durable medium, for example, by email:
- if the complaint cannot be settled with the consumer;
- to provide the name and website address of an ADR entity or EU listed
body that would be competent to handle the complaint; and
- whether the consumer is obliged or may be willing to submit to an ADR
procedure operated by a competent body.

Such retailers must make the name and address of the relevant ADR entity
available on their website and general terms and conditions.
On their website, retailers must direct consumers to an appropriate
certified ADR provider and inform the customer whether or not they intend
to use that provider. 

The regulations require retailers from 9 January 2016 to provide the link
http://ec.europa.eu/consumers/odr/ http://ec.europa.eu/consumers/odr/ on
their website. Currently, the EU portal is not yet running but states that
it will be operational as of 15 February 2016. The Department for Business,
Innovation and Skills has confirmed that there will be no enforcement
action before the EU portal is online.

 

 

 Science Zone UK      Risk Assessment

 

Zone Manager: Neil Carrington 01202 729206 

 

 

 

 

Potential Risks

Controls in place

  • Slips, trips and falls
  • Wear appropriate clothing and shoes for the activities they are undertaking
  • Supervise the activity to ensure suitable play. All children must be accompanied by at least one responsible adult at all times
  • Area is constantly checked for trip hazards. If any are found, they are removed or marked clearly
  • Stairs to Sensory Rooms and Dino Den are steep, so staff always tell public to take care.
  • Stranger Danger
  • Shop is open to public, so risk of exposure of children is applicable
  • Staff do not allow access to Sensory Rooms or Planetarium if not accompanying a child (so long as children are in the aforementioned areas). If areas are clear, then single adults may proceed. Staff ensure these areas are clear of single adults before children use them.
  • All staff are DBS checked
  • At least one staff member is physically in the shop area at all times so can monitor the public element of exposure
  • Medical issues
  • First aider normally present
  • Small first aid kit in reception
  • Nearest defibrillator is less than 250m away: in Dr Who TARDIS replica on Boscombe high-street
  • Fire
  • Three CO2 extinguishers (two upstairs, one downstairs), a foam extinguisher (upstairs) and a large water extinguisher (downstairs) present at all times. Easily accessed in case of fire.
  • Fire escapes are clearly planned and all staff are aware of the escape routes.
  • Fire escapes are clearly labelled and care is taken to ensure they are kept clear.
  • There are two distinct escapes from the downstairs area (stairs and ladder)
  • All electrical equipment is PAT tested. The arcade (and zone) is a no-smoking zone. All rooms are alarmed and fitted with a sprinkler system.
  • Heaters and radiators
  • If heater or radiator is on, risk of scalding is present. Staff are aware to take care of the heater in the reception area.
  • Heaters in the public spaces are shielded naturally to avoid contact risk. In the Dino Den, radiator is covered by fossil display case. In reception it is behind the main desk. In the Sensory Rooms, radiator is exposed but installed in indent in the wall to avoid accidental contact.
  • Electrical Equipment
  • All equipment is PAT tested.
  • Care is taken to ensure water is kept away from plugs and electrical items. Equipment in Sensory Rooms are all connected to fused kill switches which can be used to deactivate equipment if needed.
  • All ROMPA equipment is properly installed. ROMPA control panel (used by the public) is insulated with minimal risk of exposure.
  • Fire Extinguishers
  • Upstairs extinguisher is installed above display table with no risk of accidental contact.
  • Downstairs extinguishers are situated in main hallway but away from natural movement area. Extinguishers are also visibly clear and well marked.
  • Planetarium
  • Entrance to Planetarium is raised and narrow. One member of staff always holds door open and instructs public to step over the entrance.
  • Dark in planetarium and wires on the floor present a trip hazard. One member of staff will enter the Planetarium before the public and guide them round the wires. A light will be on inside and all members of the public will be sitting before it is turned off.
  • 360o bulb gets hot, so public is instructed not to touch it.

 

 

 

 

 

 

 

 

This risk assessment is a basic cover for the Science Zone UK shop in the Royal Arcade, Boscombe, Bournemouth. Any subsequent risk assessments filed in the zone act as extensions to the above. That is, they assume the above precautions are already in place. Thus, all further activities are covered by both this general and one specific risk assessments.

 

 

We are located at:

21/22 The Royal Arcade

Boscombe

Bournemouth

BH1 4BT

Opening times: 

Monday-Saturday

From 10am-4pm. 

 

 

 

Contact us today!

If you have any queries or would like to book for a workshop, please contact us:

 

01202 729206

sciencezoneuk@gmail.com

 

 

 

 

 

 

 

 

 

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