Name of company
Science Zone UK
21/22 The Royal Arcade
Tel: 01202 729206
The centre has educational resources such as pens, paint and sand which may mean mess but any materials used are non-hazardous and mostly water based. When a controlled material used we have a COSHH register. We do not accept liability for loss or damage to customer property throughout the whole centre. This notice does not specifically exclude liability for loss or damage caused by negligence on the part of the centre staff. Please note and accept by using the centre under our terms and conditions that prams, pushchairs and coats with any valuables are left in reception are entirely at the owners risk and throughout any part of the centre this disclosure is valid. Please look after your own property.
You may download and print any part of the material on this web site provided that you shall only be entitled to use such material for your own personal and domestic use, non-commercial use. However you need to be aware that such material may have changed and may not be applicable.
We reserve the right to change any material, products or services and applicable terms and conditions to such products or services contained within this web site at any time without notice.
You agree that: access to the web site; use of information contained within this web site; or access to hypertext links through this web site is to be used at your own risk as no representations or warranties of any kind whether express or implied are made and are hereby excluded to the extent permissible by law. No member of the company shall be liable for any loss or damage, howsoever arising out of or in connection with the use of the web site, including without limitation, direct or indirect loss, consequential loss or damage or loss of profit, loss arising from use or loss of use, loss arising from any errors or omissions in the information contained in or referred to in this web site and whether for breach of contract, in negligence or not.
If any of these provisions should be determined unlawful, invalid or otherwise unenforceable by reason of law then, to the extent and within the jurisdiction which that provision is found to be unlawful, invalid or unenforceable, then that provision shall be deleted and shall not affect the validity and enforceability of the remaining provisions which shall continue to be binding and in force.
We may amend any of
the terms and conditions in order to
- comply with legal or regulatory requirements
- rectify errors, omissions and inaccuracies
The use of the facilities at the Science Zone is subject to insurance and adequate allowance for Health and Safety regulations which will be complied by all staff of the Science Zone. The school or client must ensure that adequate allowance is made to the extra risk to Health and Safety with the facilities used in the zone.
All our Science Zone staff are DBS checked and hold a valid certificate.
The Science Zone is not responsible for any loss or damage to personal possessions during the client’s visit, clients are encouraged to keep all their personal belongings with them at all times during their visit.
Children under the age of 9, must be accompanied by an adult that is responsible for them throughout their visit. Children under the age of 9 will be refused entry into the Science Zone if unaccompanied by a responsible adult.
There are no public toilets available in the Science Zone, clients are encouraged to use the public toilets provided by the Sovereign centre, located just behind the Science Zone.
Cancellation of pre-booked tickets by groups of 15 or more people is allowed within 2 weeks notice. Outside that notice period any group cancellation (of 15 or more people), will mean that half fees are payable by the client. The Science Zone company can cancel bookings within 24 hours due to unforeseen circumstances.
Payment is made on the day of the visit prior to entry into the Science Zone. If clients are unable to pay, entry will be refused. Groups of 15 or more will be subject to half the fees, payable within 30 days.
'Science Zone' is a
trading name for Admin Support and IT Solutions.
Registered for VAT and all costs quoted are exclusive of VAT which should be recoverable for most educational establishments.
VAT registration number 926 3431 30.
Alternative dispute resolution (ADR). Mandatory information requirements:
Regulation 19 (2)
imposes on any retailer (obliged to use ADR by law) when
dealing with consumers, that these retailers must provide the following
information where they are not able to resolve a consumer complaint by
means of an internal complaint handling procedure. The retailer must inform
the consumer via a durable medium, for example, by email:
- if the complaint cannot be settled with the consumer;
- to provide the name and website address of an ADR entity or EU listed
body that would be competent to handle the complaint; and
- whether the consumer is obliged or may be willing to submit to an ADR
procedure operated by a competent body.
Such retailers must
make the name and address of the relevant ADR entity
available on their website and general terms and conditions.
On their website, retailers must direct consumers to an appropriate
certified ADR provider and inform the customer whether or not they intend
to use that provider.
require retailers from 9 January 2016 to provide the link
http://ec.europa.eu/consumers/odr/ http://ec.europa.eu/consumers/odr/ on
their website. Currently, the EU portal is not yet running but states that
it will be operational as of 15 February 2016. The Department for Business,
Innovation and Skills has confirmed that there will be no enforcement
action before the EU portal is online.